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AI automation for healthcare businesses
AI automation for Healthcare

Fill the schedule, cut no-shows, and free your front desk.

Patients expect to book, ask, and reschedule instantly — your front desk can't answer every call while checking people in. We automate the phone, the website, the reminders, and the paperwork so your team can focus on the people in the room.

−40%

No-shows

Automated confirmations, reminders, and one-tap rescheduling.

100%

Calls answered

An AI receptionist that books, triages, and escalates 24/7.

6h+

Front-desk time saved daily

Intake, reminders, and follow-ups handled without staff.

✦Sound familiar?

What slows healthcare businesses down

  • Calls go to voicemail during busy clinic hours
  • No-shows and late cancellations leave gaps in the day
  • Intake forms, consents, and insurance details are chased manually
  • New-patient enquiries wait hours for a callback
✦Built for your business type

Pick your type of healthcare business. See exactly what we automate for it.

Every business type gets its own page: the problems, every automation, results, and a free audit.

AI automation for med spa & aesthetics clinics
Med Spa & Aesthetics Clinics

Injectables, lasers, skin treatments, memberships.

Book more aesthetic consults while your team is in the treatment room.

See the automations
AI automation for dental clinics
Dental Clinics

General, cosmetic, orthodontic, and multi-site dental.

Fill the diary, cut no-shows, and stop missing new-patient calls.

See the automations
AI automation for dermatology clinics
Dermatology Clinics

Medical & cosmetic dermatology, mole checks, skin cancer screening.

Shorter waits for patients, fuller diaries for dermatologists.

See the automations
AI automation for plastic surgery practices
Plastic Surgery Practices

Cosmetic & reconstructive surgery, consult-heavy funnels.

Turn more consults into surgeries — without adding to the coordinator's day.

See the automations
AI automation for chiropractic clinics
Chiropractic Clinics

Single and multi-practitioner chiropractic and spinal care.

Keep the adjustment table full and the care plans on track.

See the automations
AI automation for physical therapy & rehab centres
Physical Therapy & Rehab Centres

Outpatient PT, sports rehab, post-surgical rehabilitation.

Full schedules, finished plans of care, and no more phone tag.

See the automations
AI automation for home healthcare agencies
Home Healthcare Agencies

Home care, home nursing, live-in and hourly care.

Answer every family's call, fill every shift, and keep families informed — automatically.

See the automations
AI automation for long-term care & senior living
Long-Term Care & Senior Living

Assisted living, memory care, nursing homes, retirement communities.

Fill occupancy faster and keep every family in the loop.

See the automations
AI automation for fertility clinics
Fertility Clinics

IVF, egg freezing, fertility assessments, donor programmes.

Answer every hopeful enquiry instantly — and guide patients through every step.

See the automations
AI automation for medical wellness clinics
Medical Wellness Clinics

Weight management, hormone therapy, IV therapy, longevity & functional medicine.

More members, more renewals, less admin — for wellness clinics.

See the automations
AI automation for multi-specialty group practices
Multi-Specialty Group Practices

Multi-site, multi-specialty medical groups and clinic networks.

One automation layer across every site, specialty, and phone line.

See the automations
✦The healthcare automation tour

What running on autopilot looks like for a healthcare business

Six systems, each shown the way you would actually see it — a real enquiry, a real call, a real dashboard — with the specifics we build for healthcare.

01Automated Websites & Funnels

A practice website that books appointments itself

brightsidedental.com

Brightside Dental

Same-week appointments. Book online in 30 seconds.

TreatmentPreferred dayInsurance providerBook an appointment

Funnel · last 30 days

  1. Visitors4,200
  2. Booking started610
  3. Appointments booked312
  4. New patients268

Service pages that rank locally, with online booking, insurance FAQs, and an AI assistant that answers 'do you take my plan?' before a patient calls.

  • Online booking synced to your practice management system
  • Pre-visit intake and consent forms completed online
  • Local SEO for each service and location
  • New-patient special landing pages for ads
  • Google review requests after each visit
02Lead Capture & Instant Follow-up

Every new-patient enquiry answered in under a minute

Website form · Invisalign consultation

Hi, do you offer Invisalign and how much is it roughly?

AI · replied in 4sWe do! Plans start from £1,800 with 0% finance. Would you like a free consultation? I have Tuesday 10:30 or Thursday 16:00.

Thursday works

AI · replied in 4sBooked ✓ Thursday 16:00 with Dr Patel. Confirmation and intake form sent to your email.

CRM pipeline · this month

  • New enquiry18
  • Consult booked11
  • Treatment plan6
  • Accepted4

Every stage updated automatically

Web forms, WhatsApp, Instagram, and Google enquiries get an instant reply, the key questions asked, and an appointment offered — logged to your CRM with source attribution.

  • Instant reply to new-patient forms and DMs
  • Insurance and eligibility pre-qualification
  • Consultation booking straight into the calendar
  • Follow-up sequence until the patient books
  • Missed-call text-back for the front desk line
03AI Voice & Chat Agents

An AI receptionist that never puts patients on hold

AI agent

Incoming · 07:52 · before opening

0:48

PhoneWhatsAppWeb chat
Live transcript

I've got a bad toothache, can I be seen today?

I'm sorry to hear that. We keep emergency slots each morning — I can book you at 9:20 with Dr Khan. Shall I?

Yes please.

Emergency slot booked · 09:20 · reminder sent

Answers calls in your practice's voice, books and reschedules, gives directions and opening hours, and transfers urgent or clinical questions to staff with a summary.

  • 24/7 call answering, booking, and rescheduling
  • After-hours triage with urgent-call escalation
  • Multilingual voice and WhatsApp support
  • Prescription refill and results-ready requests routed correctly
  • Full call transcripts attached to the patient record
04Workflow & Back-office Automation

Reminders, intake, and recalls on autopilot

Trigger

Appointment booked in practice system

  1. 1

    Intake & consent form sent

    Instantly · SMS + email

  2. 2

    Reminder

    48h before · one-tap confirm

  3. 3

    Reminder

    2h before · SMS

  4. 4

    Slot reopened → waitlist offered

    If cancelled

  5. 5

    Review request + 6-month recall

    After visit

Ran 1,248 times this month · 0 failures

The admin that keeps a clinic running — confirmations, waitlists, recalls, billing — triggered by your schedule, not by someone remembering.

  • Appointment confirmations and reminders by SMS/WhatsApp
  • Automatic waitlist fill when a slot opens
  • 6- and 12-month recall campaigns
  • Invoice and payment reminders
  • Referral letters and post-visit instructions sent automatically
05AI Customer Support Automation

Patient questions answered instantly, privately

Support inbox

Open conversations

AI resolved 74% this week
  • WhatsAppCan I eat before my hygienist appointment?Answered from aftercare guide · 6s
  • EmailNeed to move Friday's appointment to next weekRebooked Tue 11:00 · confirmed
  • Web chatBleeding after extraction yesterdayEscalated to on-call clinician
  • PhoneDo you accept Bupa?Answered · plan details sent

Opening hours, pricing, preparation instructions, aftercare, billing — answered across chat, WhatsApp, and email from your approved content, with sensitive topics routed to staff.

  • Pre- and post-treatment instruction answers
  • Billing and insurance questions
  • Rescheduling and cancellation handling
  • Sensitive or clinical topics escalated to a human
  • Privacy-conscious data handling and retention rules
06Data, Reporting & AI Assistants

See your practice's numbers without pulling reports

Practice dashboard · this week

Chair utilisation

91%

+6%

No-show rate

3.1%

−4.2%

New patients

47

+12

Revenue / provider

£18.4k

+9%

Bookings by source

Google42%
Website31%
Referral18%
Ads9%

Ask your data

Which provider had the most cancellations last month?

Dr Khan had 14 cancellations (9% of bookings), mostly Monday mornings. Suggest tightening the 48h reminder for that slot.

Open in dashboard

Bookings, no-shows, revenue per provider, new vs returning patients, and marketing ROI in one dashboard — plus an assistant you can ask in plain English.

  • Daily schedule utilisation and no-show dashboard
  • Revenue per provider, service, and location
  • New-patient source and campaign ROI
  • Recall and reactivation performance
  • Ask-the-data assistant for owners and managers
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