01
Inbound AI voice agent
Natural, low-latency voice that answers questions, takes bookings, and captures details — in multiple languages.
02 · 24/7 coverage
Never miss a call, chat, or message again — even at 2 AM.
Every missed call is a customer calling the next business on the list. Our AI agents answer inbound calls in a natural voice, reply on WhatsApp, SMS, and web chat, qualify the caller, book the job, and hand off to your team when a human is needed — with the full transcript attached.
100%
Calls answered
Every call picked up in under two rings, in your business’s voice, around the clock.
62%
Handled end-to-end
Typical share of calls and chats fully resolved by the agent without a human.
8s
Average first reply
On WhatsApp, SMS, and web chat — while the customer is still on your page.
✦Is this for you?
This is built for businesses where…
- Calls go to voicemail during jobs, meetings, lunch, or after hours
- Front-desk staff are overwhelmed with the same questions all day
- You can’t justify a 24/7 receptionist or call centre
- Customers message on WhatsApp and Instagram and expect instant replies
✦What's included
Everything ai voice & chat agents covers
Built, integrated, and monitored by CODEVGROW — one team, one system, no hand-offs to a third party.
02
Outbound calls
Confirmations, reminders, reactivation of old leads, and follow-ups after quotes — at scale.
03
WhatsApp, SMS & web chat
One agent across every messaging channel, with conversation history in one thread.
04
Smart transfer & escalation
Urgent or complex calls are routed to the right person live, with a summary sent ahead.
05
Knowledge & pricing
Trained on your services, FAQs, service areas, and pricing rules so answers are accurate every time.
06
Transcripts & analytics
Every conversation logged to the CRM with intent, outcome, and sentiment for coaching and reporting.
✦How it works
From first call to a system that runs itself
A fixed, transparent path — you always know what happens next and what it costs.
- 1
Call analysis
We listen to your real calls and messages to map the top intents, objections, and hand-off points.
- 2
Agent design
Voice, personality, scripts, and guardrails built and tested against your hardest scenarios.
- 3
Integrate & test
Phone system, messaging channels, calendar, and CRM connected. We shadow-test before going live.
- 4
Launch & refine
Go live with human fallback, then tune weekly using transcripts and outcome data.
✦Questions
What business owners ask us first
Still unsure? The audit is free and you'll leave with a ranked list of what to automate — whether you work with us or not.
Do callers know it’s an AI?
We recommend transparency — the agent introduces itself as a virtual assistant. Most callers just want a fast, accurate answer, and satisfaction scores stay high.
Can it use our existing phone number?
Yes. We forward or port your number, or run the agent as overflow (after X rings, after hours, or when lines are busy).
What happens when it can’t help?
It transfers live to a person, takes a message with a callback promise, or books a slot — whichever rule you set. Nothing is dropped.
Is it secure?
Calls and chats are encrypted, data stays in your CRM, and we can restrict what the agent stores for regulated industries.
Pairs well with
All services →Lead Capture & Instant Follow-upEvery lead answered in under 60 seconds, qualified, logged, and booked.Automated Websites & FunnelsFast, SEO-ready sites wired into chat, booking, quotes, and payments.Workflow & Back-office AutomationOnboarding, quoting, invoicing, scheduling, data sync, and reporting on autopilot.AI Customer Support AutomationResolve the repetitive 70% of support across email, chat, and WhatsApp.Data, Reporting & AI AssistantsKPI dashboards, automated reports, and AI assistants trained on your business data.
Build smarter. Scale faster. Operate better.
Schedule a discovery call and we'll map the systems your business needs to reach its next stage.