Quote faster, keep customers updated, and run the office as efficiently as the floor.
Manufacturers automate the plant but run the office on email and spreadsheets. We automate RFQs, order updates, supplier chasing, and reporting so sales and admin keep up with production.
−80%
Quote turnaround
Structured RFQ intake and automated pricing.
−60%
Status enquiries
Proactive order updates at every stage.
10h/wk
Admin saved
POs, confirmations, and invoicing automated.
What slows manufacturing businesses down
- RFQs sit in inboxes for days
- Customers call for order status your ERP already knows
- Purchase orders, supplier confirmations, and invoices chased manually
- Production and sales data live in separate systems
Pick your type of manufacturing business. See exactly what we automate for it.
Every business type gets its own page: the problems, every automation, results, and a free audit.
Discrete ManufacturingAutomotive, electronics, and assembled-product manufacturers.
Quote faster, keep customers updated, and run the office as efficiently as the line.
See the automations
Process ManufacturingChemicals, food & beverage, and formula-based producers.
Compliance documents, batch traceability, and customer communication — automated.
See the automations
Industrial Equipment MakersMachinery, equipment, and capital goods manufacturers.
Turn more enquiries into quotes, and more installed machines into service revenue.
See the automations
Textile ManufacturersFabric mills, garment manufacturers, and textile producers.
Sample, quote, and produce faster — with buyers updated at every stage.
See the automations
Custom & Job-Shop ManufacturingCNC machining, fabrication, and custom production shops.
Quote turnaround from days to hours — and 31% more quotes won.
See the automations
Contract ManufacturersContract and outsourced manufacturing partners.
Win more programmes and run every client relationship on one automation layer.
See the automationsWhat running on autopilot looks like for a manufacturing business
Six systems, each shown the way you would actually see it — a real enquiry, a real call, a real dashboard — with the specifics we build for manufacturing.
A site that captures RFQs properly
Ridgeway Precision
CNC machined parts, quoted in hours — not days.
Funnel · last 30 days
- Visitors3,900
- RFQs submitted260
- Quotes accepted118
- Repeat orders71
Capability pages that rank, structured RFQ forms with drawing uploads, instant estimates for standard parts, and a customer portal for order status and documents.
- Structured RFQ forms with file uploads
- Instant estimates for standard products
- Customer portal with order tracking and docs
- Capability and industry landing pages
- Distributor and dealer enquiry routing
Every RFQ acknowledged and moving within minutes
Need a quote for 500 × 6082 aluminium brackets, anodised. Drawing attached. Lead time?
AI · replied in 4sThanks — drawing received and checked. Standard lead time is 12 working days. Do you need a sample first, and is this a one-off or a recurring order?
Recurring, monthly.
AI · replied in 4sNoted ✓ Routed to Dave in estimating with priority. You'll have a formal quote within 4 hours, with pricing for a 6-month schedule.
CRM pipeline · this month
- RFQ38
- Quoted31
- Won14
- Repeat schedule6
Every stage updated automatically
RFQs from web, email, and trade platforms are parsed, acknowledged instantly, routed to estimating, and followed up until a decision.
- Instant RFQ acknowledgement and clarifying questions
- Routing to the right estimator with deadlines
- Quote follow-up sequences
- Trade-show and directory lead capture
- Pipeline visibility by product line
Order status and lead-time answers without interrupting the office
Incoming · 15:20 · customer
0:44
Can you tell me where order 7731 is? We need it by Friday.
Order 7731 is in finishing and ships tomorrow on next-day — you'll have it Thursday. I've sent tracking to your email.
Great, thanks.
Status from ERP · tracking sent · no office interruption
An agent that answers customer and supplier calls, gives order status and lead times from your ERP, takes new enquiries, and transfers technical questions to engineering.
- Order status and ETA by phone and chat
- Lead-time and capability questions
- Supplier delivery confirmations
- New enquiry capture with callback booking
- Technical escalation with context
Order-to-cash and procurement on autopilot
Order confirmed · 500 brackets · PO 7731
- 1
Job created + materials PO raised
ERP · supplier
- 2
Supplier confirmation chased
If none within 24h
- 3
Production milestones to customer
Started · finishing · shipped
- 4
Shipping docs + invoice
On dispatch
- 5
Certificate of conformity attached
Quality sign-off
Ran 1,248 times this month · 0 failures
Order confirmation, production scheduling triggers, PO generation, supplier chasing, shipping notifications, and invoicing — synced between ERP, CRM, and accounting.
- Order confirmation and job creation
- PO generation and supplier follow-up
- Production milestone customer updates
- Shipping documents and invoicing
- Quality and compliance document workflows
Customer service that scales with volume
Open conversations
AI resolved 69% this week- EmailCan we increase order 7731 to 600 units?Checked capacity · revised confirmation sent
- Web chatWhat tolerances can you hold on 316 stainless?Answered from capability docs
- EmailNeed material certs for last deliverySent from quality system
- PhoneParts out of spec on batch 44Escalated to quality manager · NCR opened
Order changes, delivery updates, returns, warranty, and technical FAQs handled across email and chat — with actions in your ERP and clean escalation.
- Order change and delivery queries
- Warranty and returns intake
- Technical FAQ answers from your docs
- Distributor support portal
- Escalation to account managers
Sales, production, and margin in one view
Quote turnaround
3.5h
−2 days
On-time delivery
97%
+4%
Order book
£1.8m
+£210k
Margin / product
24%
+1.8%
Capacity by cell (%)
Ask your data
Which customers are ordering less than last year?
Avon Systems is down 38% YoY (£64k → £40k) with no open quotes since May. Their buyer changed in April — a re-engagement call is recommended.
Open in dashboardQuote conversion, order book, on-time delivery, capacity, and margin by product — with alerts and an assistant that answers 'which customers are slowing down?'
- Order book and capacity dashboards
- Quote win-rate and turnaround
- On-time delivery and quality KPIs
- Margin by product and customer
- Weekly leadership summary
Other industries we automate
All industries →
Build smarter. Scale faster. Operate better.
Schedule a discovery call and we'll map the systems your business needs to reach its next stage.