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AI automation for franchise retail
AI automation for franchise retail

Give every franchisee the same automation — and the franchisor one view of the network.

Brand-standard AI customer service, local lead capture, franchisee onboarding and support automation, and network-wide reporting.

100%

Brand-consistent responses

+30%

Local leads converted

1 view

Across the network

Typical results across franchise retail we've automated. Your numbers come from your audit.

✦Sound familiar?

What's quietly costing your franchise every week

Brand risk01

Franchisees each reinvent customer service

Brand promises aren't kept consistently at unit level.

Leaky02

Local leads are handled unevenly

Franchisee enquiries from national campaigns go unanswered locally.

Repetitive03

Franchisee support overwhelms HQ

The same operational questions arrive from every unit.

Late04

Network reporting is inconsistent

Every unit reports differently and late.

✦The fix

One connected system that runs the repetitive work for you

Not another tool your team has to check. The website, the phones, the messages, the reminders, and the follow-up all work together — built for franchise retail, monitored by us, owned by you.

1

Brand-standard AI service, deployed per unit

Each franchisee gets the same assistant with local hours, stock, and offers.

2

National-to-local lead routing

Campaign leads routed to the nearest unit and answered instantly.

3

Franchisee onboarding and support

Onboarding checklists, training, and an HQ support assistant for operations questions.

4

Network dashboard

Unit performance, compliance, and customer KPIs consolidated automatically.

✦Everything we automate

Everything we automate for a franchise like yours

Six connected systems, each built with the specifics for franchise retail.

01

Automated Websites & Funnels

Local unit pages under one brand site

  • Unit pages with hours, offers & booking
  • Franchise enquiry funnel
  • Local landing pages for campaigns
  • Review capture per unit
Automate this →
02

Lead Capture & Instant Follow-up

National campaign leads answered locally in seconds

  • Lead routing to nearest unit
  • Local booking & reservations
  • Franchisee prospect qualification
  • Attribution by campaign & unit
Automate this →
03

AI Voice & Chat Agents

One brand voice on every unit's phone

  • Unit-specific answers
  • Order, booking & collection status
  • Transfer to unit staff
  • Franchisee support line
Automate this →
04

Workflow & Back-office Automation

Franchisee operations standardised

  • Onboarding & training checklists
  • Compliance audits & reminders
  • Marketing asset distribution
  • Royalty & reporting submissions
Automate this →
05

AI Customer Support Automation

Customer and franchisee support at scale

  • Customer FAQs by unit
  • Franchisee ops questions from the manual
  • Complaint routing to the unit and HQ
  • Escalation rules
Automate this →
06

Data, Reporting & AI Assistants

The whole network on one dashboard

  • Unit sales, margin & compliance
  • Lead conversion by unit
  • Customer satisfaction by unit
  • Ask-the-data assistant for HQ
Automate this →
✦Compare your options

Hire, outsource, or automate?

What actually changes for a franchise when enquiries, calls, and follow-up are automated.

Doing it manuallyAnswering service / agencyCODEVGROW automation
Speed of first replyHours, or next dayMessage taken, callback later✓Under 60 seconds, 24/7
After-hours & weekendsVoicemailMessage only✓Answers, books, escalates
Books the appointment / jobWhen staff are freeNo✓Yes — live availability
Reminders & no-show recoveryManual, inconsistentNo✓Automated, with waitlist fill
Follows up until bookedRarelyNo✓Multi-touch, stops on reply
Knows your services & pricingYesScript only✓Trained on your business
Logs everything to your systemSometimesEmail summary✓Every call, chat, and booking
ReportingSpreadsheetsCall counts✓Live dashboard + AI assistant
Monthly costSalary + turnoverPer-minute fees✓Fixed, lower than one hire
✦How it works

Live in weeks, not quarters

  1. 1

    Free audit

    45 minutes mapping how enquiries, calls, admin, and follow-up flow through your franchise today.

  2. 2

    Ranked plan & fixed price

    What to automate first, expected hours and revenue, and a fixed price — within 48 hours.

  3. 3

    Build & soft launch

    We connect your systems and go live on one channel first, with human fallback, in 2–4 weeks.

  4. 4

    Run & improve

    24/7 monitoring, weekly transcript reviews, and the next automation added each month.

Free discovery call

See exactly what we'd automate in your franchise — in 45 minutes

You leave with a ranked automation plan and a fixed price, whether you work with us or not. No pitch deck.

✦What owners say

Heard from franchise retail we work with

★★★★★
“Every unit now keeps the brand promise on the phone — and we can prove it.”
Franchise Operations DirectorRetail franchisor, 120 units
★★★★★
“HQ support questions dropped because franchisees get answers from the manual instantly.”
Head of Franchise SupportNational franchise
★★★★★
“Every system was built, connected, and monitored by one team. No hand-offs, no ‘talk to the vendor’.”
Operations LeadRetail group
✦Questions

What franchise retail ask us first

Ask us on the audit →
Will customers and franchisees know they're talking to an AI?

The assistant introduces itself as your franchise's virtual assistant and hands over to a person the moment someone asks — or when a question needs judgement. Satisfaction stays high because answers are fast and accurate.

Is our data safe?

Yes. Data stays in your systems, conversations are encrypted, and we configure retention and access rules for your regulatory requirements. Decisions that need a person always stay with your team.

Does it work with the software we already use?

We integrate with the major CRM, booking, ERP, and industry platforms via native integrations or API — and with your phone system, WhatsApp, and website. We'll confirm your exact stack in the audit.

How long until it's live?

Most franchise retail are live in 2–4 weeks, starting with one channel (usually phone overflow or web enquiries) and expanding from there.

What does it cost?

A fixed setup fee plus a monthly plan based on volume — typically less than one part-time hire, with the expected ROI shown against your current numbers in the audit.

✦Free audit · Franchise Retail

Book your free automation audit

45 minutes. No commitment. You leave with a ranked list of what to automate first.

Reply within one business day. NDA on request.

Free automation audit for franchise retail

Book free audit →