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AI automation for single-location retail
AI automation for single-location retail

Answer every call, bring customers back, and run the shop with less admin.

An AI store line, stock and hours answered instantly, loyalty and win-back automation, and a daily numbers summary — built for independent stores.

100%

Calls answered

+28%

Repeat purchases

6h/wk

Owner admin saved

Typical results across single-location retail we've automated. Your numbers come from your audit.

✦Sound familiar?

What's quietly costing your store every week

40% missed01

The phone rings while you serve

Stock, hours, and ‘do you have…’ calls go unanswered when the shop is busy.

Low repeat02

Customers don't come back

No follow-up after purchase; loyalty lives in a punch card.

Days03

Social messages pile up

Instagram and Facebook DMs asking about products go unanswered for days.

Nights04

Owner does the admin at night

Reorders, supplier emails, and cash-up reports eat evenings.

✦The fix

One connected system that runs the repetitive work for you

Not another tool your team has to check. The website, the phones, the messages, the reminders, and the follow-up all work together — built for single-location retail, monitored by us, owned by you.

1

A store line that always answers

Hours, stock, reservations, and directions handled by AI; staff transfer when a sale needs a person.

2

Repeat-purchase automation

Post-purchase follow-ups, review requests, loyalty rewards, and win-back offers.

3

Social and web enquiries answered

Product questions answered and items reserved from Instagram, Facebook, and web chat.

4

Admin on autopilot

Low-stock alerts, supplier reorders, and end-of-day summaries without the evening shift.

✦Everything we automate

Everything we automate for a store like yours

Six connected systems, each built with the specifics for single-location retail.

01

Automated Websites & Funnels

A store site that reserves, books, and drives visits

  • Store page with live hours & stock
  • Reserve-in-store & click-and-collect
  • Appointment booking for services
  • Review requests after purchase
Automate this →
02

Lead Capture & Instant Follow-up

Product enquiries answered and reserved instantly

  • Instant replies on Instagram, Facebook & web
  • Stock and price answers
  • Reserve or hold for pickup
  • Follow-up on unfulfilled enquiries
Automate this →
03

AI Voice & Chat Agents

A store assistant on the phone while you serve

  • 24/7 store line
  • Stock, hours & directions
  • Order and reservation status
  • Transfer to staff for sales
Automate this →
04

Workflow & Back-office Automation

Stock, suppliers, and cash-up on autopilot

  • Low-stock alerts & reorders
  • Supplier order confirmations
  • Price sync POS ↔ web
  • End-of-day sales summary
Automate this →
05

AI Customer Support Automation

Returns and questions handled without the counter

  • Returns & exchanges
  • Product care & warranty questions
  • Order status
  • Complaint intake
Automate this →
06

Data, Reporting & AI Assistants

The shop's numbers every morning

  • Daily sales & margin
  • Best and worst sellers
  • Customer repeat rate
  • Ask-the-data assistant
Automate this →
✦Compare your options

Hire, outsource, or automate?

What actually changes for a store when enquiries, calls, and follow-up are automated.

Doing it manuallyAnswering service / agencyCODEVGROW automation
Speed of first replyHours, or next dayMessage taken, callback later✓Under 60 seconds, 24/7
After-hours & weekendsVoicemailMessage only✓Answers, books, escalates
Books the appointment / jobWhen staff are freeNo✓Yes — live availability
Reminders & no-show recoveryManual, inconsistentNo✓Automated, with waitlist fill
Follows up until bookedRarelyNo✓Multi-touch, stops on reply
Knows your services & pricingYesScript only✓Trained on your business
Logs everything to your systemSometimesEmail summary✓Every call, chat, and booking
ReportingSpreadsheetsCall counts✓Live dashboard + AI assistant
Monthly costSalary + turnoverPer-minute fees✓Fixed, lower than one hire
✦How it works

Live in weeks, not quarters

  1. 1

    Free audit

    45 minutes mapping how enquiries, calls, admin, and follow-up flow through your store today.

  2. 2

    Ranked plan & fixed price

    What to automate first, expected hours and revenue, and a fixed price — within 48 hours.

  3. 3

    Build & soft launch

    We connect your systems and go live on one channel first, with human fallback, in 2–4 weeks.

  4. 4

    Run & improve

    24/7 monitoring, weekly transcript reviews, and the next automation added each month.

Free discovery call

See exactly what we'd automate in your store — in 45 minutes

You leave with a ranked automation plan and a fixed price, whether you work with us or not. No pitch deck.

✦What owners say

Heard from single-location retail we work with

★★★★★
“The phone is answered every time now, even on Saturday afternoons.”
OwnerIndependent homeware store
★★★★★
“Win-back messages brought customers back we hadn't seen in a year.”
OwnerBoutique
★★★★★
“Every system was built, connected, and monitored by one team. No hand-offs, no ‘talk to the vendor’.”
Operations LeadRetail group
✦Questions

What single-location retail ask us first

Ask us on the audit →
Will customers know they're talking to an AI?

The assistant introduces itself as your store's virtual assistant and hands over to a person the moment someone asks — or when a question needs judgement. Satisfaction stays high because answers are fast and accurate.

Is our data safe?

Yes. Data stays in your systems, conversations are encrypted, and we configure retention and access rules for your regulatory requirements. Decisions that need a person always stay with your team.

Does it work with the software we already use?

We integrate with the major CRM, booking, ERP, and industry platforms via native integrations or API — and with your phone system, WhatsApp, and website. We'll confirm your exact stack in the audit.

How long until it's live?

Most single-location retail are live in 2–4 weeks, starting with one channel (usually phone overflow or web enquiries) and expanding from there.

What does it cost?

A fixed setup fee plus a monthly plan based on volume — typically less than one part-time hire, with the expected ROI shown against your current numbers in the audit.

✦Free audit · Single-Location Retail

Book your free automation audit

45 minutes. No commitment. You leave with a ranked list of what to automate first.

Reply within one business day. NDA on request.

Free automation audit for single-location retail

Book free audit →