01
Automated Websites & Funnels
A site that quotes temperature-controlled moves
- Instant quotes by temperature band
- Booking with product requirements
- Customer portal with temperature proof
- Compliance credentials
AI automation for cold chain & refrigerated logistics
Prove every temperature, alert on every excursion, and answer every customer automatically.
Temperature monitoring alerts, compliance documentation automation, customer status updates, claims workflows, and excursion reporting — built for cold chain operators.
100%
Excursions alerted
−65%
Compliance admin
−50%
Status calls
Typical results across cold chain & refrigerated logistics we've automated. Your numbers come from your audit.
✦Sound familiar?
What's quietly costing your operator every week
Rejections01
Excursions discovered on delivery
Temperature breaches found when the load is rejected.
Hours02
Compliance documentation by hand
Temperature logs and certificates compiled per shipment.
Calls03
Customers want proof and status
‘Was it kept cold?’ and ‘where is it?’ both need a call.
Weeks04
Claims take weeks
Rejected loads become long claim disputes.
✦The fix
One connected system that runs the repetitive work for you
Not another tool your team has to check. The website, the phones, the messages, the reminders, and the follow-up all work together — built for cold chain & refrigerated logistics, monitored by us, owned by you.
1
Real-time excursion alerts
Sensor data monitored; breaches alert dispatch, driver, and customer with corrective steps.
2
Automated compliance packs
Temperature logs, certificates, and chain-of-custody documents generated per shipment.
3
Customer status and proof
Tracking with temperature history available to customers instantly.
4
Claims workflows
Evidence packaged automatically; claims resolved faster.
✦Everything we automate
Everything we automate for a operator like yours
Six connected systems, each built with the specifics for cold chain & refrigerated logistics.
02
Lead Capture & Instant Follow-up
Enquiries qualified by product and compliance need
- Temperature & product qualification
- Instant pricing
- Account onboarding
- Follow-up sequences
03
AI Voice & Chat Agents
Customer and driver calls answered with live data
- Shipment & temperature status
- Delivery scheduling
- Driver excursion protocol support
- Escalation to QA
04
Workflow & Back-office Automation
Monitoring, documents, and claims on autopilot
- Excursion alerts & corrective workflows
- Compliance pack generation
- Calibration & maintenance reminders
- Claims evidence packaging
05
AI Customer Support Automation
Proof and status delivered instantly
- Temperature history requests
- Delivery status
- Certificate requests
- Escalation for rejections
06
Data, Reporting & AI Assistants
Excursions, compliance, and margin live
- Excursion rate by lane & vehicle
- Compliance completeness
- Rejection & claim costs
- Ask-the-data assistant
✦Compare your options
Hire, outsource, or automate?
What actually changes for a operator when enquiries, calls, and follow-up are automated.
| Doing it manually | Answering service / agency | CODEVGROW automation | |
|---|---|---|---|
| Speed of first reply | Hours, or next day | Message taken, callback later | ✓Under 60 seconds, 24/7 |
| After-hours & weekends | Voicemail | Message only | ✓Answers, books, escalates |
| Books the appointment / job | When staff are free | No | ✓Yes — live availability |
| Reminders & no-show recovery | Manual, inconsistent | No | ✓Automated, with waitlist fill |
| Follows up until booked | Rarely | No | ✓Multi-touch, stops on reply |
| Knows your services & pricing | Yes | Script only | ✓Trained on your business |
| Logs everything to your system | Sometimes | Email summary | ✓Every call, chat, and booking |
| Reporting | Spreadsheets | Call counts | ✓Live dashboard + AI assistant |
| Monthly cost | Salary + turnover | Per-minute fees | ✓Fixed, lower than one hire |
✦How it works
Live in weeks, not quarters
- 1
Free audit
45 minutes mapping how enquiries, calls, admin, and follow-up flow through your operator today.
- 2
Ranked plan & fixed price
What to automate first, expected hours and revenue, and a fixed price — within 48 hours.
- 3
Build & soft launch
We connect your systems and go live on one channel first, with human fallback, in 2–4 weeks.
- 4
Run & improve
24/7 monitoring, weekly transcript reviews, and the next automation added each month.
Free discovery call
See exactly what we'd automate in your operator — in 45 minutes
You leave with a ranked automation plan and a fixed price, whether you work with us or not. No pitch deck.
✦What owners say
Heard from cold chain & refrigerated logistics we work with
★★★★★
“Excursions are caught in transit now, not at the dock. Rejections fell sharply.”
★★★★★
“Compliance packs generate themselves — hours back every day.”
★★★★★
“Every system was built, connected, and monitored by one team. No hand-offs, no ‘talk to the vendor’.”
Will customers know they're talking to an AI?
The assistant introduces itself as your operator's virtual assistant and hands over to a person the moment someone asks — or when a question needs judgement. Satisfaction stays high because answers are fast and accurate.
Is our data safe?
Yes. Data stays in your systems, conversations are encrypted, and we configure retention and access rules for your regulatory requirements. Decisions that need a person always stay with your team.
Does it work with the software we already use?
We integrate with the major CRM, booking, ERP, and industry platforms via native integrations or API — and with your phone system, WhatsApp, and website. We'll confirm your exact stack in the audit.
How long until it's live?
Most cold chain & refrigerated logistics are live in 2–4 weeks, starting with one channel (usually phone overflow or web enquiries) and expanding from there.
What does it cost?
A fixed setup fee plus a monthly plan based on volume — typically less than one part-time hire, with the expected ROI shown against your current numbers in the audit.
Free automation audit for cold chain & refrigerated logistics · 45 min · ranked plan · fixed price
Free automation audit for cold chain & refrigerated logistics
Book free audit →