01
Automated Websites & Funnels
A 3PL site that qualifies and quotes
- Service pages by vertical
- Quote request with volume profile
- Client portal login
- Case studies & SLAs
AI automation for third-party logistics (3pl)
Onboard clients faster, answer their customers instantly, and report without the spreadsheets.
Client onboarding automation, order and inventory exception handling, white-label support for client customers, billing workflows, and SLA reporting — built for 3PLs.
−70%
Client status queries
< 7 days
Client onboarding
100%
SLA visibility
Typical results across third-party logistics (3pl) we've automated. Your numbers come from your audit.
✦Sound familiar?
What's quietly costing your 3PL every week
3–6 weeks01
Client onboarding takes weeks
Integrations, SKU setup, and SOPs coordinated over email.
Daily02
Clients ask what their dashboard already shows
Order and stock questions arrive by email and phone daily.
Manual03
Exceptions handled by hand
Short-picks, damaged goods, and address issues need manual follow-up.
Monthly04
SLA and billing reporting
Storage, pick/pack, and SLA reports compiled monthly by hand.
✦The fix
One connected system that runs the repetitive work for you
Not another tool your team has to check. The website, the phones, the messages, the reminders, and the follow-up all work together — built for third-party logistics (3pl), monitored by us, owned by you.
1
Automated client onboarding
Integration checklists, SKU imports, SOP capture, and go-live tracking.
2
AI client service
Order, stock, and shipment questions answered from the WMS instantly.
3
Exception workflows
Short-picks, damages, and address issues resolved with client and carrier automatically.
4
SLA and billing automation
Activity-based billing and SLA dashboards generated automatically.
✦Everything we automate
Everything we automate for a 3PL like yours
Six connected systems, each built with the specifics for third-party logistics (3pl).
02
Lead Capture & Instant Follow-up
Inbound 3PL enquiries qualified and quoted quickly
- Volume, SKU & channel qualification
- Pricing proposal generation
- Discovery call booking
- Follow-up until signed
03
AI Voice & Chat Agents
Client and end-customer calls answered from the WMS
- Order and stock status
- Inbound booking scheduling
- White-label customer support
- Escalation to account managers
04
Workflow & Back-office Automation
Onboarding, exceptions, and billing on autopilot
- Onboarding checklists & integrations
- Exception workflows (short-pick, damage, address)
- Carrier claims
- Activity-based billing
05
AI Customer Support Automation
Client queries resolved instantly
- Order & inventory questions
- Returns processing status
- Billing and invoice queries
- Escalation with context
06
Data, Reporting & AI Assistants
SLA, accuracy, and margin by client
- Pick accuracy & on-time dispatch
- SLA compliance by client
- Margin by client & activity
- Ask-the-data assistant
✦Compare your options
Hire, outsource, or automate?
What actually changes for a 3PL when enquiries, calls, and follow-up are automated.
| Doing it manually | Answering service / agency | CODEVGROW automation | |
|---|---|---|---|
| Speed of first reply | Hours, or next day | Message taken, callback later | ✓Under 60 seconds, 24/7 |
| After-hours & weekends | Voicemail | Message only | ✓Answers, books, escalates |
| Books the appointment / job | When staff are free | No | ✓Yes — live availability |
| Reminders & no-show recovery | Manual, inconsistent | No | ✓Automated, with waitlist fill |
| Follows up until booked | Rarely | No | ✓Multi-touch, stops on reply |
| Knows your services & pricing | Yes | Script only | ✓Trained on your business |
| Logs everything to your system | Sometimes | Email summary | ✓Every call, chat, and booking |
| Reporting | Spreadsheets | Call counts | ✓Live dashboard + AI assistant |
| Monthly cost | Salary + turnover | Per-minute fees | ✓Fixed, lower than one hire |
✦How it works
Live in weeks, not quarters
- 1
Free audit
45 minutes mapping how enquiries, calls, admin, and follow-up flow through your 3PL today.
- 2
Ranked plan & fixed price
What to automate first, expected hours and revenue, and a fixed price — within 48 hours.
- 3
Build & soft launch
We connect your systems and go live on one channel first, with human fallback, in 2–4 weeks.
- 4
Run & improve
24/7 monitoring, weekly transcript reviews, and the next automation added each month.
Free discovery call
See exactly what we'd automate in your 3PL — in 45 minutes
You leave with a ranked automation plan and a fixed price, whether you work with us or not. No pitch deck.
✦What owners say
Heard from third-party logistics (3pl) we work with
★★★★★
“Clients stopped emailing for status — the AI answers from the WMS instantly.”
★★★★★
“Onboarding went from six weeks to under one.”
★★★★★
“Every system was built, connected, and monitored by one team. No hand-offs, no ‘talk to the vendor’.”
Will clients know they're talking to an AI?
The assistant introduces itself as your 3PL's virtual assistant and hands over to a person the moment someone asks — or when a question needs judgement. Satisfaction stays high because answers are fast and accurate.
Is our data safe?
Yes. Data stays in your systems, conversations are encrypted, and we configure retention and access rules for your regulatory requirements. Decisions that need a person always stay with your team.
Does it work with the software we already use?
We integrate with the major CRM, booking, ERP, and industry platforms via native integrations or API — and with your phone system, WhatsApp, and website. We'll confirm your exact stack in the audit.
How long until it's live?
Most third-party logistics (3pl) are live in 2–4 weeks, starting with one channel (usually phone overflow or web enquiries) and expanding from there.
What does it cost?
A fixed setup fee plus a monthly plan based on volume — typically less than one part-time hire, with the expected ROI shown against your current numbers in the audit.
Free automation audit for third-party logistics (3pl) · 45 min · ranked plan · fixed price
Free automation audit for third-party logistics (3pl)
Book free audit →