01
Automated Websites & Funnels
A storefront that converts and captures
- Speed & Core Web Vitals
- Product-finder quiz & AI shopping assistant
- Landing pages for launches
- Email/SMS capture with offers
AI automation for dtc brands
Recover more carts, resolve support instantly, and know your true profit per order.
Cart recovery across email, SMS, and WhatsApp, an AI pre-sales assistant, support automation with Shopify actions, and contribution-margin reporting — built for DTC brands.
+18%
Recovered revenue
78%
Tickets resolved by AI
1 view
Ads, store & fulfilment
Typical results across dtc brands we've automated. Your numbers come from your audit.
✦Sound familiar?
What's quietly costing your brand every week
60% of tickets01
WISMO dominates support
‘Where is my order?’ is most of the inbox.
70% abandon02
Abandoned carts get one email
No conversation, no product help, no recovery.
Hours/day03
Returns and exchanges by hand
Every return is a manual ticket.
No true margin04
Numbers don't line up
Ads, store, and 3PL data never reconcile into profit.
✦The fix
One connected system that runs the repetitive work for you
Not another tool your team has to check. The website, the phones, the messages, the reminders, and the follow-up all work together — built for dtc brands, monitored by us, owned by you.
1
Conversational cart and browse recovery
Multi-step recovery that answers product questions and sends one-tap checkout links.
2
AI support with Shopify actions
Order lookup, address changes, and returns handled end-to-end; escalation with context.
3
Pre-sales assistant
Product recommendations and sizing help that close on chat and WhatsApp.
4
Contribution-margin dashboard
Ads, store, and fulfilment unified into CAC, LTV, and profit by campaign.
✦Everything we automate
Everything we automate for a brand like yours
Six connected systems, each built with the specifics for dtc brands.
02
Lead Capture & Instant Follow-up
Every intent signal followed up
- Abandoned cart & browse recovery
- Back-in-stock & price-drop alerts
- Pre-launch waitlists
- Win-back for lapsed customers
03
AI Voice & Chat Agents
Pre-sales help that closes
- Product recommendations & sizing
- Shipping & returns questions
- WhatsApp commerce with order links
- Phone support for high-value orders
04
Workflow & Back-office Automation
Orders, inventory, and suppliers in sync
- Multi-channel inventory sync
- 3PL routing & returns processing
- Supplier reorder triggers
- Payout reconciliation
05
AI Customer Support Automation
WISMO, returns, and product questions resolved in seconds
- Order status & address changes
- Returns & exchange initiation
- Proactive delivery updates
- Escalation & CSAT tracking
06
Data, Reporting & AI Assistants
True profit per order, channel, and campaign
- Contribution margin & CAC/LTV
- Campaign attribution
- Inventory & sell-through alerts
- Daily summary to Slack
✦Compare your options
Hire, outsource, or automate?
What actually changes for a brand when enquiries, calls, and follow-up are automated.
| Doing it manually | Answering service / agency | CODEVGROW automation | |
|---|---|---|---|
| Speed of first reply | Hours, or next day | Message taken, callback later | ✓Under 60 seconds, 24/7 |
| After-hours & weekends | Voicemail | Message only | ✓Answers, books, escalates |
| Books the appointment / job | When staff are free | No | ✓Yes — live availability |
| Reminders & no-show recovery | Manual, inconsistent | No | ✓Automated, with waitlist fill |
| Follows up until booked | Rarely | No | ✓Multi-touch, stops on reply |
| Knows your services & pricing | Yes | Script only | ✓Trained on your business |
| Logs everything to your system | Sometimes | Email summary | ✓Every call, chat, and booking |
| Reporting | Spreadsheets | Call counts | ✓Live dashboard + AI assistant |
| Monthly cost | Salary + turnover | Per-minute fees | ✓Fixed, lower than one hire |
✦How it works
Live in weeks, not quarters
- 1
Free audit
45 minutes mapping how enquiries, calls, admin, and follow-up flow through your brand today.
- 2
Ranked plan & fixed price
What to automate first, expected hours and revenue, and a fixed price — within 48 hours.
- 3
Build & soft launch
We connect your systems and go live on one channel first, with human fallback, in 2–4 weeks.
- 4
Run & improve
24/7 monitoring, weekly transcript reviews, and the next automation added each month.
Free discovery call
See exactly what we'd automate in your brand — in 45 minutes
You leave with a ranked automation plan and a fixed price, whether you work with us or not. No pitch deck.
✦What owners say
Heard from dtc brands we work with
★★★★★
“Support stopped being the bottleneck on growth. We scaled Q4 spend without hiring.”
★★★★★
“We finally see profit by campaign, not just ROAS.”
★★★★★
“Every system was built, connected, and monitored by one team. No hand-offs, no ‘talk to the vendor’.”
Will customers know they're talking to an AI?
The assistant introduces itself as your brand's virtual assistant and hands over to a person the moment someone asks — or when a question needs judgement. Satisfaction stays high because answers are fast and accurate.
Is our data safe?
Yes. Data stays in your systems, conversations are encrypted, and we configure retention and access rules for your regulatory requirements. Decisions that need a person always stay with your team.
Does it work with the software we already use?
We integrate with the major CRM, booking, ERP, and industry platforms via native integrations or API — and with your phone system, WhatsApp, and website. We'll confirm your exact stack in the audit.
How long until it's live?
Most dtc brands are live in 2–4 weeks, starting with one channel (usually phone overflow or web enquiries) and expanding from there.
What does it cost?
A fixed setup fee plus a monthly plan based on volume — typically less than one part-time hire, with the expected ROI shown against your current numbers in the audit.
Other e-commerce businesses we automate
All e-commerce →Free automation audit for dtc brands · 45 min · ranked plan · fixed price
Free automation audit for dtc brands
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