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AI automation for b2b e-commerce & wholesale
AI automation for b2b e-commerce & wholesale

Quote, onboard, and reorder for trade customers — without a sales rep on every email.

Trade account onboarding, instant quoting, reorder and credit workflows, account support automation, and customer-level margin reporting — built for B2B sellers.

< 5 min

Quote turnaround

+40%

Reorders

−50%

Account admin

Typical results across b2b e-commerce & wholesale we've automated. Your numbers come from your audit.

✦Sound familiar?

What's quietly costing your business every week

Hours to days01

Quotes wait for a rep

RFQs sit in inboxes while buyers compare suppliers.

5 days02

Trade onboarding is slow

Credit checks, terms, and account setup take days.

Drift03

Reorders depend on the rep remembering

Repeat customers aren't prompted; volume drifts.

Interruptions04

Account questions flood sales

Invoices, stock, and delivery questions interrupt selling.

✦The fix

One connected system that runs the repetitive work for you

Not another tool your team has to check. The website, the phones, the messages, the reminders, and the follow-up all work together — built for b2b e-commerce & wholesale, monitored by us, owned by you.

1

Instant quoting from your price lists

RFQs parsed and priced by customer tier; complex ones routed to a rep with context.

2

Automated trade onboarding

Applications, credit checks, terms, and portal access in a day.

3

Reorder and replenishment prompts

Predictive reorder reminders and one-click reordering by account.

4

Account support automation

Invoices, stock, ETAs, and returns handled by AI with escalation to account managers.

✦Everything we automate

Everything we automate for a business like yours

Six connected systems, each built with the specifics for b2b e-commerce & wholesale.

01

Automated Websites & Funnels

A trade portal that quotes and reorders

  • Trade account application
  • Customer-specific pricing & catalogues
  • Quick reorder & saved lists
  • Credit and invoice access
Automate this →
02

Lead Capture & Instant Follow-up

RFQs and trade applications handled instantly

  • RFQ parsing & instant pricing
  • Trade account qualification
  • Quote follow-up sequences
  • Rep routing for complex deals
Automate this →
03

AI Voice & Chat Agents

Account managers' calls answered without the interruptions

  • Stock, ETA & invoice status
  • Order placement by phone
  • Quote requests captured
  • Transfer to the account manager
Automate this →
04

Workflow & Back-office Automation

Onboarding, credit, and reorders on autopilot

  • Credit checks & terms approval
  • Reorder reminders by account
  • Backorder & ETA notifications
  • Statement & dunning workflows
Automate this →
05

AI Customer Support Automation

Trade customer support resolved in seconds

  • Order & delivery status
  • Invoice & credit queries
  • Returns & shortages
  • Escalation to account management
Automate this →
06

Data, Reporting & AI Assistants

Margin, reorder rate, and risk by account

  • Margin by customer & product
  • Reorder frequency & churn risk
  • Quote win rate by rep
  • Ask-the-data assistant
Automate this →
✦Compare your options

Hire, outsource, or automate?

What actually changes for a business when enquiries, calls, and follow-up are automated.

Doing it manuallyAnswering service / agencyCODEVGROW automation
Speed of first replyHours, or next dayMessage taken, callback later✓Under 60 seconds, 24/7
After-hours & weekendsVoicemailMessage only✓Answers, books, escalates
Books the appointment / jobWhen staff are freeNo✓Yes — live availability
Reminders & no-show recoveryManual, inconsistentNo✓Automated, with waitlist fill
Follows up until bookedRarelyNo✓Multi-touch, stops on reply
Knows your services & pricingYesScript only✓Trained on your business
Logs everything to your systemSometimesEmail summary✓Every call, chat, and booking
ReportingSpreadsheetsCall counts✓Live dashboard + AI assistant
Monthly costSalary + turnoverPer-minute fees✓Fixed, lower than one hire
✦How it works

Live in weeks, not quarters

  1. 1

    Free audit

    45 minutes mapping how enquiries, calls, admin, and follow-up flow through your business today.

  2. 2

    Ranked plan & fixed price

    What to automate first, expected hours and revenue, and a fixed price — within 48 hours.

  3. 3

    Build & soft launch

    We connect your systems and go live on one channel first, with human fallback, in 2–4 weeks.

  4. 4

    Run & improve

    24/7 monitoring, weekly transcript reviews, and the next automation added each month.

Free discovery call

See exactly what we'd automate in your business — in 45 minutes

You leave with a ranked automation plan and a fixed price, whether you work with us or not. No pitch deck.

✦What owners say

Heard from b2b e-commerce & wholesale we work with

★★★★★
“Quotes go out in minutes and reps spend their time on the deals that need them.”
Sales DirectorIndustrial wholesaler
★★★★★
“Reorder reminders lifted repeat volume by 40% without adding headcount.”
Managing DirectorB2B distributor
★★★★★
“Every system was built, connected, and monitored by one team. No hand-offs, no ‘talk to the vendor’.”
Operations LeadE-Commerce group
✦Questions

What b2b e-commerce & wholesale ask us first

Ask us on the audit →
Will trade customers know they're talking to an AI?

The assistant introduces itself as your business's virtual assistant and hands over to a person the moment someone asks — or when a question needs judgement. Satisfaction stays high because answers are fast and accurate.

Is our data safe?

Yes. Data stays in your systems, conversations are encrypted, and we configure retention and access rules for your regulatory requirements. Decisions that need a person always stay with your team.

Does it work with the software we already use?

We integrate with the major CRM, booking, ERP, and industry platforms via native integrations or API — and with your phone system, WhatsApp, and website. We'll confirm your exact stack in the audit.

How long until it's live?

Most b2b e-commerce & wholesale are live in 2–4 weeks, starting with one channel (usually phone overflow or web enquiries) and expanding from there.

What does it cost?

A fixed setup fee plus a monthly plan based on volume — typically less than one part-time hire, with the expected ROI shown against your current numbers in the audit.

✦Free audit · B2B E-commerce & Wholesale

Book your free automation audit

45 minutes. No commitment. You leave with a ranked list of what to automate first.

Reply within one business day. NDA on request.

Free automation audit for b2b e-commerce & wholesale

Book free audit →