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AI automation for mgas & specialist lines
AI automation for mgas & specialist lines

Run schemes at scale without losing control of the data.

Submission intake, binder compliance, bordereaux automation, and scheme reporting — built for MGAs and specialist insurers.

−65%

Bordereaux prep

100%

Binder compliance evidence

<24 hrs

Submission response

Typical results across mgas & specialist lines we've automated. Your numbers come from your audit.

✦Sound familiar?

What's quietly costing your MGA every week

Manual01

Submissions arrive as spreadsheets

Every broker sends a different format.

Repetitive02

Bordereaux prepared by hand

Monthly reporting consumes days.

Risk03

Binder compliance is hard to prove

Evidence assembled at audit time.

Blind04

Scheme performance is unclear

Loss ratios known long after the fact.

✦The fix

One connected system that runs the repetitive work for you

Not another tool your team has to check. The website, the phones, the messages, the reminders, and the follow-up all work together — built for mgas & specialist lines, monitored by us, owned by you.

1

Structured submission intake

Broker submissions captured in a consistent format and acknowledged instantly.

2

Bordereaux generated automatically

Premium and claims reporting produced from live data.

3

Binder evidence captured as you go

Delegated authority compliance recorded continuously.

4

Live scheme performance

Loss ratios and volumes visible per scheme and per broker.

✦Everything we automate

Everything we automate for a MGA like yours

Six connected systems, each built with the specifics for mgas & specialist lines.

01

Automated Websites & Funnels

A portal brokers can actually use

  • Scheme and appetite pages
  • Structured submission forms
  • Broker portal access
  • Document and wording library
Automate this →
02

Lead Capture & Instant Follow-up

Submissions answered within the day

  • Instant acknowledgement
  • Appetite and eligibility screening
  • Underwriter routing
  • Broker follow-up
Automate this →
03

AI Voice & Chat Agents

Broker calls handled

  • Appetite and eligibility answers
  • Submission status
  • Wording and endorsement questions
  • Escalation to underwriting
Automate this →
04

Workflow & Back-office Automation

Binder admin automated

  • Bordereaux generation and validation
  • Premium reconciliation
  • Delegated authority evidence
  • Renewal and cancellation processing
Automate this →
05

AI Customer Support Automation

Brokers who self-serve

  • Appetite questions
  • Submission and quote status
  • Document retrieval
  • Escalation to the underwriter
Automate this →
06

Data, Reporting & AI Assistants

See scheme economics

  • Loss ratio by scheme and broker
  • Submission-to-bind conversion
  • Premium volume and mix
  • Binder compliance status
Automate this →
✦Compare your options

Hire, outsource, or automate?

What actually changes for a MGA when enquiries, calls, and follow-up are automated.

Doing it manuallyAnswering service / agencyCODEVGROW automation
Speed of first replyHours, or next dayMessage taken, callback later✓Under 60 seconds, 24/7
After-hours & weekendsVoicemailMessage only✓Answers, books, escalates
Books the appointment / jobWhen staff are freeNo✓Yes — live availability
Reminders & no-show recoveryManual, inconsistentNo✓Automated, with waitlist fill
Follows up until bookedRarelyNo✓Multi-touch, stops on reply
Knows your services & pricingYesScript only✓Trained on your business
Logs everything to your systemSometimesEmail summary✓Every call, chat, and booking
ReportingSpreadsheetsCall counts✓Live dashboard + AI assistant
Monthly costSalary + turnoverPer-minute fees✓Fixed, lower than one hire
✦How it works

Live in weeks, not quarters

  1. 1

    Free audit

    45 minutes mapping how enquiries, calls, admin, and follow-up flow through your MGA today.

  2. 2

    Ranked plan & fixed price

    What to automate first, expected hours and revenue, and a fixed price — within 48 hours.

  3. 3

    Build & soft launch

    We connect your systems and go live on one channel first, with human fallback, in 2–4 weeks.

  4. 4

    Run & improve

    24/7 monitoring, weekly transcript reviews, and the next automation added each month.

Free discovery call

See exactly what we'd automate in your MGA — in 45 minutes

You leave with a ranked automation plan and a fixed price, whether you work with us or not. No pitch deck.

✦What owners say

Heard from mgas & specialist lines we work with

★★★★★
“Bordereaux went from days to an hour.”
Operations DirectorSpecialist MGA
★★★★★
“We can see scheme performance while we can still act on it.”
Underwriting ManagerDelegated authority
★★★★★
“Every system was built, connected, and monitored by one team. No hand-offs, no ‘talk to the vendor’.”
Operations LeadInsurance group
✦Questions

What mgas & specialist lines ask us first

Ask us on the audit →
Will policyholders know they're talking to an AI?

The assistant introduces itself as your MGA's virtual assistant and hands over to a person the moment someone asks — or when a question needs judgement. Satisfaction stays high because answers are fast and accurate.

Is our data safe?

Yes. Data stays in your systems, conversations are encrypted, and we configure retention and access rules for your regulatory requirements. Decisions that need a person always stay with your team.

Does it work with the software we already use?

We integrate with the major CRM, booking, ERP, and industry platforms via native integrations or API — and with your phone system, WhatsApp, and website. We'll confirm your exact stack in the audit.

How long until it's live?

Most mgas & specialist lines are live in 2–4 weeks, starting with one channel (usually phone overflow or web enquiries) and expanding from there.

What does it cost?

A fixed setup fee plus a monthly plan based on volume — typically less than one part-time hire, with the expected ROI shown against your current numbers in the audit.

✦Free audit · MGAs & Specialist Lines

Book your free automation audit

45 minutes. No commitment. You leave with a ranked list of what to automate first.

Reply within one business day. NDA on request.

Free automation audit for mgas & specialist lines

Book free audit →